Privacy Policy

Collection of Device Information

When you access the Site, we automatically collect certain information about your device to enhance your browsing experience. This information includes details about your web browser, IP address, time zone, and cookies that have been set up on your device. Additionally, we track the specific web pages or items you view, the websites or search keywords that directed you to our Site, and your interactions with the Site. We refer to this collectively as "Device Information."
We gather Device Information to understand how users engage with our Site, improve its functionality, and tailor our content to better meet your needs. This information helps us analyze trends, monitor the effectiveness of our marketing campaigns, and enhance your overall experience on the Site.
Please note that Device Information does not personally identify you but provides valuable insights into user preferences and browsing behavior. We treat Device Information with the same level of care and confidentiality as we do with your personal information.
By accessing the Site, you consent to the collection and usage of Device Information as described above.
In order to gather device information, we employ the following technologies:
Cookies: These are small data files that websites store on your computer or device. They often contain a unique anonymous identifier. For more comprehensive information on cookies and instructions on disabling them, please visit http://www.allaboutcookies.org.
Log files: These files record various activities taking place on the Site, capturing details such as your IP address, browser type, internet service provider (ISP), referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: These digital markers are utilized to track and monitor your interactions with the Site. They provide valuable insights into how you utilize our platform.
These technologies assist us in collecting relevant device information, which in turn enables us to optimize your browsing experience and tailor our services to better suit your needs. We treat the gathered information with the utmost respect for your privacy and take comprehensive measures to ensure its security.
By continuing to use the Site, you signify your consent to the utilization of these technologies for the purpose of gathering device information. Should you have any inquiries or concerns regarding the collection or utilization of your device information, we encourage you to consult our detailed Privacy Policy or contact us using the provided contact information.

Parental Responsibility and Reporting Inappropriate Content

At i-pals.app, we prioritize the safety and well-being of our users, especially children. We firmly believe that parents or guardians play a crucial role in monitoring and ensuring the appropriateness of their children's engagement in video virtual learning sessions.
We kindly request parents or guardians to take full responsibility for monitoring their children's activities during these sessions, including the content and behavior exhibited by other participants. If at any time you encounter or witness any inappropriate content or behavior during a learning session, we urge you to report it to us immediately.
To report any such incidents, please contact us at [email protected]. We take such reports seriously and will promptly investigate the matter. If we find any violation of our policies or evidence of inappropriate conduct, we will take immediate action, including blocking the user involved. In severe cases, we will not hesitate to involve the appropriate legal authorities to ensure the safety and well-beig of our users.
By working together and maintaining open lines of communication, we can create a safe and secure learning environment for all participants. We appreciate your cooperation and commitment to safeguarding the welfare of our community.

Utilization of Collected Information

The information we collect from you serves multiple purposes, including:
Provision, Operation, and Maintenance: We employ the collected information to ensure the effective functioning, operation, and maintenance of our website.
Improvement and Personalization: By analyzing the information, we gain insights into how our website is used, enabling us to enhance and personalize your browsing experience. This includes tailoring our offerings to better suit your preferences and requirements.
Research and Development: The information collected aids us in the development of new products, services, features, and functionality, allowing us to continuously evolve and meet the evolving needs of our users.
Customer Communication: We utilize the collected information to engage with our customers directly or through our trusted partners. This communication encompasses customer service interactions, providing updates and relevant information regarding the website, and engaging in marketing and promotional endeavors.
Email Correspondence: With the information provided, we send emails to our customers, ensuring effective communication and providing valuable updates and insights.
Fraud Prevention: We employ the collected information in investigating and preventing fraudulent activities, safeguarding the integrity of our platform and protecting the interests of our users.
The utilization of the collected information is carried out in adherence to applicable laws and regulations, while prioritizing the confidentiality, security, and privacy of your data. We continually strive to enhance our practices to maintain the utmost integrity in handling your information.

Disclosure and Use of Personal Information

As previously indicated, we may disclose your personal information to third parties for various purposes. For instance, our website is powered by Google, and you can find further details about how Google utilizes your personal information by visiting our site. To gain insights into how our users interact with the website, we employ Google Analytics, and you have the option to opt-out of this tracking mechanism by following the provided link.
Furthermore, we may disclose your personal information in compliance with applicable laws and regulations, to adhere to a subpoena, search warrant, or any other valid request for information that we receive, or to protect and defend our rights.
It is important to note that the disclosure and use of your personal information are carried out with due diligence and in accordance with applicable legal requirements. We prioritize the safeguarding of your personal information and employ measures to maintain its confidentiality and integrity.

Consent

By accessing and utilizing our website, you acknowledge and give your consent to our Privacy Policy, thereby agreeing to abide by its terms and conditions.

Tracking

We kindly inform you that the data collection and usage practices of our Site will remain unchanged even if we detect a Do Not Track signal from your browser.

Your Rights

You have the privilege to request updates, corrections, or deletion of any personal information we may hold about you. To exercise this right, please reach out to us using the contact information provided below.
Moreover, if you are a resident of Canada, please take note that we process your information to fulfill any contractual obligations we may have with you (such as processing an order through the Site) or for other legitimate business purposes as mentioned above. It is important to be aware that your information may be transferred to countries outside of Canada, including the European Union, the United States, and others.

Modifications

Periodically, we may revise this privacy statement to align with changes in our practices or to comply with administrative, statutory, or regulatory requirements. Additionally, we retain the right to make such modifications at any time without prior notice.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected] or [email protected]